Boost Employee Productivity with Performance Support
Transform how your teams work with our performance support solution, such as interactive walkthroughs & real-time support within any cloud software application.
Supercharge Your Workforce with GRAVITY
GRAVITY is a cutting-edge Digital Adoption Platform designed to empower employees with instant access to critical information and guidance. By providing contextual assistance at the point of need, GRAVITY enhances productivity, reduces errors, and accelerates learning across organizations.
Just-in-Time Knowledge Delivery
GRAVITY's intelligent system serves up relevant information precisely when employees need it, eliminating time-consuming searches and interruptions. This on-demand approach ensures employees can quickly find answers and proceed with their tasks efficiently.
Intuitive Interface for seamless Support
With its user-friendly design, GRAVITY integrates seamlessly into existing workflows. The platform's intuitive interface allows employees to access support without disrupting their work, promoting a smooth and productive experience.
Customizable Content for Targeted Assistance
GRAVITY's flexible content management system allows organizations to tailor support materials to their specific needs. This customization ensures that employees receive the most relevant and up-to-date information for their roles and responsibilities, when they need it.
Supercharge Learning Experiences
By overlaying GRAVITY on top of your enterprise applications, we shift learning from burdensome to engaging through game-inspired employee onboarding principles. This eliminates productivity drains and empowers employees to efficiently acquire necessary skills in a way that enhances their overall performance and employee satisfaction.
Dynamic experiences
Gamified Engagement
Revolutionize onboarding
Integrate learning and workflow
Boost Learning and Productivity with GRAVITY
GRAVITY revolutionizes employee learning and productivity by providing a dynamic, accessible platform for continuous improvement. By bridging the gap between formal training and on-the-job performance, GRAVITY empowers employees to excel in their roles and adapt to changing demands.
Accelerated Onboarding and Skill Development
GRAVITY's targeted support accelerates the employee onboarding process and facilitates rapid skill acquisition. New hires can quickly become productive team members, while existing employees can easily upskill or cross-train with on-demand guidance.
Reduced Errors and Improved Quality
By providing accurate, up-to-date information at the point of need, GRAVITY helps minimize errors and enhance work quality. Employees can confidently tackle complex tasks with the assurance of readily available support.
Enhanced Employee Engagement and Satisfaction
GRAVITY's supportive environment fosters a culture of continuous learning and growth. Employees feel empowered and valued, leading to increased job satisfaction, motivation, and overall engagement within the organization.
Captivate Your Audience at First Glance!
Infuse clarity and emphasis into your content with GRAVITY's Information Callout, the perfect tool for making key information pop on your website. Designed for seamless user comprehension, our callouts are your gateway to an informed and engaged audience.
Effortless Information Spotlighting
Integrate Insights Without Interruption
Contextual Knowledge at Your Fingertips
Relevant Insight on Demand
Seamless Enterprise Integration with GRAVITY
GRAVITY's robust integration capabilities allow it to work harmoniously with existing enterprise applications (such as Salesforce), creating a unified ecosystem for employee support and productivity. This seamless integration ensures that GRAVITY becomes an integral part of your organization's digital workflow.
Effortless Connectivity with Core Systems
GRAVITY's flexible architecture enables smooth integration with a wide range of enterprise systems, including CRM, ERP, and HRIS platforms. This connectivity ensures that support is available within the applications employees use daily.
Enhanced Data Security and Compliance
With its enterprise-grade security features, GRAVITY safeguards sensitive information while maintaining compliance with industry regulations. The platform's integration capabilities extend to existing security protocols, ensuring a consistent and protected environment.
Scalable Solutions for Growing Organizations
GRAVITY's integration framework is designed to scale alongside your organization. As your business expands and evolves, GRAVITY adapts to accommodate new systems, processes, and user requirements, providing a future-proof solution for long-term success.
Don’t take our word for it.
See what our clients say
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
Boost employee productivity with GRAVITY's performance support tools
GRAVITY’s digital adoption platform enhances performance support by delivering on-demand guidance directly within the flow of work. This capability accelerates employee onboarding by providing new hires with instant access to key instructions and learning materials. By embedding support at the point of need, GRAVITY facilitates smooth digital adoption, enabling employees to master complex software with ease. The platform also plays a vital role in change management, supporting employees through transitions and business system updates. Companies pursuing digital transformation benefit from GRAVITY’s ability to modernize software and processes while maintaining employee confidence. Additionally, GRAVITY helps with data integrity by ensuring data security, compliance, and quality as your business transitions to new digital tools and workflows, keeping your data accurate and reliable throughout.
Frequently Asked Questions
These FAQs have been collected mainly from commercial discussions. For more technical or security-related information, please visit our Security Q&A on our documentation page.
What is workplace performance support, and how does the GRAVITY framework facilitate it?
Performance support in the context of e-learning refers to any tool or resource provided to learners that helps them apply their knowledge and skills effectively while performing tasks.
The main goal of performance support is to increase efficiency and effectiveness by offering immediate, relevant assistance through various formats such as pop-ups, help screens, interactive walkthroughs, checklists, quick reference guides, or embedded job aids.
GRAVITY is a Digital Adoption Platform that seamlessly integrates new functionality and processes into existing workflows, making learning as engaging as playing a game. It provides on-the-job performance support, enabling employees to adapt and grow through continuous learning without interrupting their primary tasks. GRAVITY enhances daily workflow experiences by embedding performance support principles directly into enterprise applications.
How does GRAVITY work with apps like Salesforce or Microsoft Dynamics CRM?
GRAVITY integrates seamlessly with multiple enterprise applications including Salesforce, Microsoft Dynamics CRM, SAP SuccessFactors, Cornerstone OnDemand, ServiceNow, and others. It breaks down application silos and enables employees to navigate their digital workspace efficiently, providing live support within the applications themselves. This integration allows for rapid digital adoption of new functionalities or processes without the need for separate training.
Can GRAVITY help reduce employee support needs and if so, by how much?
Yes, GRAVITY significantly reduces employee support needs. It can decrease support efforts by up to 30%. This reduction is achieved through GRAVITY's approach of providing on-demand, context-specific guidance and support directly within the applications employees use daily.
How is GRAVITY's method different from traditional training for new processes or features?
Unlike traditional learning methods, GRAVITY ensures that knowledge is transferred to users during their actual jobs or while they're executing live business processes. It transforms perceived tedious tasks into engaging learning experiences, eliminating the need for separate training sessions. This "live fire" support ensures that learning is immediately applied, leading to 3x quicker adoption of new functionalities or processes.
Is GRAVITY suitable for both small businesses and large enterprises?
GRAVITY has comprehensive security protocols and data protection measures in place, as outlined in our detailed security review guide. This covers aspects like data encryption, access controls, and compliance with privacy regulations.
How does GRAVITY ensure data security and compliance with regulations like GDPR?
GRAVITY is GDPR compliant and collects minimal personal data, using only email addresses as identifiers. The platform ensures compliance with GDPR rights such as the right to erasure and access. For hosted solutions, GRAVITY Global AG typically offers a 99% uptime, with specific details being part of the negotiation between GRAVITY and the customer to ensure data security and regulatory compliance.
