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Microsoft Dynamics CRM

Empower your teams to get the most out of Microsoft Dynamics 365. Users interact with Dynamics 365 to automate business processes, improve customer relationships, and drive business performance. Using Dynamics 365 should be as engaging and easy as playing a computer game. Encourage your employees like gamers, catalysing productivity from day one and beyond.

Microsoft Dynamics CRM
Disengaged Learning

Disengaged Learning

Users often face challenges when trying to explore the rich functionality and full potential of Microsoft Dynamics 365. Reading process documentation, completing e-learning courses, or seeking help can become productivity hurdles, impacting critical outcomes such as improved sales performance and customer relationships. However, when tasks are completed successfully, they add value by contributing to improved operational efficiency and business growth.

Adopt Gaming Techniques

Users generally don't like to invest valuable time in process guides or e-learning courses, viewing these tasks as necessary evils that could hinder their productivity. By adopting new game-inspired learning tactics, we empower users to master the Microsoft Dynamics 365 system without distracting them from their core tasks.

Adopt Gaming Techniques
Supercharge Learning Experiences

Supercharge Learning Experiences

By overlaying GRAVITY on Microsoft Dynamics 365, we transform learning from tedious to engaging with game-onboarding principles. This eliminates productivity gaps and allows users to competently develop essential skills to maximise the benefits of your Microsoft Dynamics 365 system.

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Benefits

Elevated Software ROI

2x

ROI

Elevated Software ROI

By optimizing the use of the most recent updates and enhanced functionalities of Microsoft Dynamics 365 with GRAVITY, your software ROI improves significantly. Reducing feature under-utilization, you get more from each dollar invested.

Optimized Microsoft Dynamics 365 Utilization

98%

Adoption Rates

Optimized Microsoft Dynamics 365 Utilization

Through GRAVITY's immediate alerts and instructions, resistance to change is diminished, incorporating Microsoft Dynamics 365 advancements into everyday operations. Consequently, you make the most out of the system's diverse features, boosting productivity and operational efficacy.

Fast Microsoft Dynamics 365 Adoption

3x

Quicker Adoption

Fast Microsoft Dynamics 365 Adoption

GRAVITY allows users to familiarize themselves with Microsoft Dynamics 365's new features swiftly, removing the need for specialized standalone training. We ensure users get immediate notifications and guidance when fresh functionalities are introduced.

Increased Microsoft Dynamics 365 Engagement

100%

User Engagement

Increased Microsoft Dynamics 365 Engagement

With GRAVITY, learning new Microsoft Dynamics 365 features becomes intuitive, seamless, and engaging. Greater user participation results in better customer relationship management, optimized supply chain operations, and improved business performance.

Sewan Renold

Sewan Renold

Head of Customer Activity Platform at Zürich Versicherungs-Gesellschaft AG

The CRM of Zurich Insurance Company without GRAVITY is like... a horse without a saddle. You can sit on it and ride it, but it's just not as comfortable.