ServiceNow
Empower your employees to get the most out of ServiceNow. People use ServiceNow to streamline workflows and improve service management, making a significant contribution to business efficiency. Interacting with ServiceNow should be as engaging and easy as a gaming experience. Support your employees as you would a gamer and ensure day-to-day productivity from day one.
Good Data Drives Success
Some users find it difficult to navigate the rich functionality of ServiceNow. Actions such as reviewing process documents, participating in e-learning or seeking help can slow productivity. This disruption can impact outcomes such as workflow optimisation and IT service automation. By successfully completing tasks, users effectively contribute to their organisation's increased productivity and improved services.
Adopt Gaming Techniques
Typically, users don't like to spend their valuable time on process documentation or e-learning lessons. These tasks are seen as necessary roadblocks that can potentially disrupt their workflow. By using game-inspired learning methods, we help users efficiently navigate the ServiceNow setup without distracting them from their original tasks.
Seamless Data Management
Typically, users don't like to spend their valuable time on process documentation or e-learning lessons. These tasks are seen as necessary obstacles that may affect their workflow. By using game-inspired learning methods, we help users efficiently navigate the ServiceNow setup without distracting them from their original tasks.
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Benefits
25%
Higher ROI
Maximized Software ROI
By leveraging GRAVITY to ensure efficient utilization of the latest ServiceNow updates and optimized functionalities, we significantly boost your software ROI. Reduced feature under-utilization means you're deriving more benefits from each dollar invested.
30%
Higher Productivity
Enhanced ServiceNow Utilization
With GRAVITY's timely alerts and instructions, resistance to change is mitigated, and ServiceNow advancements become crucial to daily operations. This leads to full utilization of ServiceNow's rich features, propelling productivity and operational efficiency.
98%
Adoption Rates
Rapid ServiceNow Adoption
GRAVITY enables users to quickly familiarise themselves with new ServiceNow features, eliminating the need for intensive separate training. Users can receive instant notifications and guidance as new functionality is added to the system.
100%
Engagement
Improved ServiceNow Engagement
GRAVITY transforms the process of adopting new ServiceNow features into an intuitive and seamless experience. This increased engagement leads to improved IT service management, stellar customer service, and efficient operation automation - all culminating in superior business results.
Mark Virgadamo
ICT Communications Manager at BKW Energie AG
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.