Features
Discover GRAVITY’s features, from in-app guidance to performance support, ensuring seamless digital adoption, data integrity, and boosted productivity.
In-App Guidance for Digital Adoption
GRAVITY transforms the learning landscape within cloud software applications by providing real-time, in-app guidance similar to digital Post-It® notes. This feature includes interactive walkthroughs, tooltips, and interactive help options to navigate complex business software effortlessly.
Interactive Step-by-Step Instructions
With GRAVITY Workflows, complexity unravels into clarity through detailed, easy-to-follow instructions for any task at hand. Empower employees across your organization with the knowledge to execute every procedure with confidence and precision.
Universal Task Clarity
Actionable Step Sequences
Insight with Information Callouts
Navigate your documents effortlessly; Information Callout by GRAVITY surfaces key facts and figures briefly, streamlining your information workflow. No more sifting through release notes, outdated Wikis, or lengthy documentation — get the concise data you need exactly when it matters most.
Effortless Information Highlighting
Contextual Knowledge Presentation
Streamline Your Team's Updates with Announcements
The GRAVITY Announcements feature allows for streamlined communication across your organization or team. Easily broadcast important updates and ensure everyone stays informed without cluttering inboxes, and overwhelming chat threads.
Impactful Announcement Messaging
Instant Employee
Updates
Direct Information at the Point of Action
The Single Callout feature is a targeted notification within GRAVITY that presents crucial information right where and when employees need it most, effectively streamlining their workflow. This tool is designed to provide guidance without disruption, empowering employees to complete tasks with greater confidence and efficiency.
User-Centric Clarity
Seamless Integration
Performance Support
GRAVITY’s performance support tools are tailored to improve efficiency and employee productivity by providing context-sensitive, AI-driven content right when and where users need it. This feature covers everything from simple tips to comprehensive, step-by-step guidance.
Streamlining Content with GRAVITY Goals
Utilize GRAVITY's Goals to manage Callouts efficiently, enhancing user awareness without the common pitfalls of content overload. Simplify the process of content delivery by setting up goals that dynamically adjust callouts, ensuring employees receive vital information in the most effective manner.
Dynamic Content
Adjustment
Automated Callout Management
Targeting Precision with GRAVITY Audiences
GRAVITY's Audiences feature revolutionizes content delivery by enabling precise targeting across diverse employees bases, ensuring that each segment receives relevant, engaging content tailored to their specific needs and expertise level. Effortlessly segment employees based on roles, expertise, and more to enhance engagement and streamline employees onboarding and development.
Customized User Grouping
Role-Specific Content Targets
Streamline Decision-Making with Telemetry Insights
GRAVITY leverages advanced telemetry to bring real-time data and analytics into the forefront, empowering teams with precise insights for informed decision-making. By analyzing user interactions and your business applications, it enables proactive adjustments for unparalleled efficiency.
Performance-Driven Adaptations
System Performance
Monitoring
Perfecting Content with GRAVITY Callout Management
GRAVITY's Callout Management feature enhances how content is presented, allowing for seamless integration and management of callouts to optimize user comprehension. GRAVITY Callout Management ensures that critical information is effectively delivered without overwhelming the user interface of your business applications (such as Salesforce).
Strategic Content
Placement
Enhanced Readability and Interaction
Cost-Effective Corporate Training
GRAVITY's digital adoption platform significantly reduces employee training and support costs by integrating game-inspired employee boarding directly within business applications, thereby negating the need for extensive traditional learning frameworks.
Seamless Communication Across Languages
As a nod to its Swiss origins and global reach, GRAVITY's Multilanguage feature is meticulously developed to support content and interfaces in multiple languages. This ensures that teams across the globe can interact with the platform in their preferred language, fostering a truly inclusive and efficient work environment.
Inclusive User Experience
Flexible Language Settings
Enhance Guidance with GRAVITY's Information Dock
The Information Dock is a powerful tool within GRAVITY that enables authors to embed callouts containing essential guides or process descriptions directly on any business app interface. It stands out as a solution for conveying general information, especially in business applications that lack inherent documentation or guidance features.
Universal Accessibility
Process-Sensitive Help
Ease of use
GRAVITY makes it especially easy for application managers, process owners, trainers, support staff or project leaders to create content and place it where it has the strongest effect.
No need for handovers
GRAVITY does not need a specialist from IT, training team or a digital adoption team to set up a project to capture new content.
Immediate problem resolution
As soon as the first support tickets appear, saying that something is unclear, guidance can be provided and the problem solved within minutes.
Each of these sections emphasizes how GRAVITY’s digital adoption platform improves different aspects of enterprises, from expediting digital transformation to cost-cutting in corporate training and providing ongoing performance support within their business applications.