Help your employees get the most out of your Salesforce. Users engage with Salesforce Instances, intending to stay efficient, contributing to the bottom line. Using Salesforce therefore, should be as intuitive and engaging as playing a computer game. Support your employees like gamers and let them be productive from day one, every day.
Users often face challenges navigating the extensive functionality and understanding the full capabilities of Salesforce Instances. Reading process documentations, completing e-learnings or looking for help are unwelcome time killers taking a real toll on productivity. Users are keen to complete assigned tasks and want to add value and feel productive. If they can’t, they will feel frustrated. If they can, they will thrive.
Intuitively, users don't crave spending precious time on process documentation or e-learning courses. They perceive these activities as necessary evils potentially impacting their productivity. By adopting new learning techniques inspired by gaming, we empower users to master your Salesforce setup without steering them away from their primary assignments.
By overlaying GRAVITY on Salesforce, we shift learning from burdensome to engaging through game-onboarding principles. This eliminates productivity drains and empowers users to efficiently acquire necessary skills to make the most out of your Salesforce asset.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.