Accelerate Digital Transformation for Organizational Growth
Drive successful organizational growth for your business through strategic digital transformation initiatives.
Revolutionize Your Business: Embrace Digital Transformation
Digital transformation is reshaping how organizations operate, compete, and deliver value to customers. It involves integrating digital technology into all areas of business, fundamentally changing operations and customer experiences. This shift is crucial for companies to stay relevant and thrive in an increasingly digital world.
Embracing Change: The Cultural Shift
Digital transformation requires more than just new technology - it demands a cultural shift within organizations. This involves fostering a mindset of innovation, agility, and continuous learning among employees at all levels.
Data-Driven Decision Making
In the digital age, data is king. Organizations are leveraging advanced analytics and AI to gain insights, make informed decisions, and predict future trends, driving efficiency and competitiveness.
Customer-Centric Innovation
Digital transformation enables businesses to better understand and serve their customers. By leveraging digital tools and platforms, companies can create personalized experiences and build stronger customer relationships.
Boosting Operational Efficiency
Automating processes and utilizing data analytics streamlines operations, cuts errors, and informs decisions, boosting productivity and lowering costs.
Safeguarding Digital Assets
Empowering Employees
Maximizing Digital Transformation Benefits
Superior Digital Employee Experiences
Simplifying Complexity: GRAVITY's Digital Adoption Platfor
GRAVITY's Digital Adoption Platform (DAP) is a cutting-edge solution designed to streamline the adoption of digital tools and processes. It provides contextual guidance and automation to help users navigate complex software systems, improving productivity and reducing training time.
On-Screen Guidance: Your Digital Sherpa
GRAVITY's platform offers step-by-step walkthroughs and tooltips that guide employees through unfamiliar software interfaces, ensuring smooth navigation and task completion.
Analytics-Driven Insights
GRAVITY collects and analyzes user behavior data of their employees, providing organizations with valuable insights to optimize their digital processes and identify areas for improvement.
Accelerating Software Adoption and Rollouts
GRAVITY's in-app guidance, similar to digital Post-it notes, simplifies digital adoption by offering seamless, step-by-step assistance directly within applications. This accelerates deployment and adoption, speeding up the return on investment for IT projects.
Streamline any task with Step-by-Step Workflows
Conquer complexity and transform any multifaceted process into a smooth journey with GRAVITY's Step-by-Step workflows. Experience the ease of well-defined procedures that guide you to success, one clear action at a time.
Clear Sequential Guidance
Interactive Task Management
Customizable Workflow Templates
Simplified Process
Navigation
Unleashing Potential: Maximizing Technology Investments
Organizations often struggle to realize the full value of their technology investments. Maximizing these investments involves strategic planning, effective implementation, and ongoing optimization to ensure technology aligns with business goals and drives tangible results.
Aligning Technology with Business Strategy
To maximize ROI, technology investments must be closely aligned with overall business objectives. This requires clear communication between IT and business leaders to ensure technology serves strategic goals.
User Adoption: The Key to Success
Even the most advanced technology is worthless if employees don't use it effectively. Focusing on digital adoption through training, support, and change management is crucial for realizing the full potential of technology investments.
Continuous Improvement and Innovation
Technology is ever evolving, and so should its implementation. Regular assessment, updates, and exploration of new features or integrations can help organizations stay ahead and continuously improve their technology utilization.
Don’t take our word for it.
See what our clients say
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
Accelerate your digital transformation with GRAVITY
GRAVITY’s digital adoption platform drives digital transformation by enabling employees to master new technologies with ease. By supporting efficient employee onboarding, GRAVITY ensures that new hires quickly adapt to new digital tools and workflows. Through its intuitive approach to digital adoption, the platform accelerates the transition to new software, fostering a workforce that is agile and tech-savvy. GRAVITY also facilitates change management, helping organizations introduce process changes with minimal disruption. By ensuring smooth transitions and maintaining data security and compliance, GRAVITY helps with data integrity, providing organizations with reliable and accurate records during the digital adoption process. Additionally, its built-in performance support delivers on-demand guidance, giving employees the resources they need to thrive in a rapidly evolving digital environment.
Our latest insights
Frequently Asked Questions
These FAQs have been collected mainly from commercial discussions. For more technical or security-related information, please visit our Security Q&A on our documentation page.
What is digital transformation, and in what ways does GRAVITY facilitate the support of these digital transformation initiatives?
Digital transformation refers to the comprehensive integration of digital technology into all areas of a business, fundamentally changing how the company operates and delivers value to customers. It encompasses a cultural shift that requires organizations to continually challenge the status quo, experiment, and become comfortable with failure, as they adapt to the rapidly evolving digital economy.
GRAVITY 's Digital Adoption Platform is a software solution that helps organizations maximize the impact of their digital transformation initiatives. It provides in-app guidance, analytics, and automation tools to improve digital adoption of new technologies, streamline workflows, and gain insights into software usage across the enterprise.
How does GRAVITY help accelerate user adoption of new digital tools and technologies?
GRAVITY accelerates user adoption by providing contextual, step-by-step guidance directly within applications, eliminating the need for extensive training. It offers interactive walkthroughs, tooltips, and on-screen assistance to help users navigate new software efficiently, reducing learning curves and increasing productivity.
Can GRAVITY integrate with our existing software applications and systems?
Yes, GRAVITY is designed to integrate seamlessly with a wide range of existing software applications and systems. It supports browser-based applications, including popular platforms like Salesforce, Microsoft Dynamics CRM, SAP SuccessFactors, Cornerstone OnDemand, ServiceNow, and others. It breaks down application silos and enables employees to navigate their digital workspace efficiently, providing live support within the applications themselves. This integration allows for rapid adoption of new functionalities or processes without the need for separate training.
What insights and analytics does GRAVITY offer to track digital transformation success?
GRAVITY provides comprehensive analytics and insights into user behavior, application usage, and adoption rates across the organization's digital ecosystem. These metrics help leaders measure the success of their digital transformation efforts, identify areas for improvement, and make data-driven decisions to optimize software investments and user experiences.
How does GRAVITY’s platform help reduce training time and support costs during digital transformation?
GRAVITY’s performance support reduces training time and support costs by providing on-demand, in-app guidance that allows users to learn as they work. By answering most user questions directly within applications and offering easy-to-access support, GRAVITY can reduce support efforts by up to 40%, leading to significant cost savings and a more efficient support process.
What security and compliance protocols does GRAVITY implement for data protection and compliance?
GRAVITY is GDPR compliant and collects minimal personal data, using only email addresses as identifiers. GRAVITY has comprehensive security protocols and data protection measures in place, as outlined in our detailed security review guide. This covers aspects like data encryption, access controls, and compliance with privacy regulations.
