Drive successful organizational growth for your business through strategic digital transformation initiatives.
Digital transformation is reshaping how organizations operate, compete, and deliver value to customers. It involves integrating digital technology into all areas of business, fundamentally changing operations and customer experiences. This shift is crucial for companies to stay relevant and thrive in an increasingly digital world.
Digital transformation requires more than just new technology - it demands a cultural shift within organizations. This involves fostering a mindset of innovation, agility, and continuous learning among employees at all levels.
In the digital age, data is king. Organizations are leveraging advanced analytics and AI to gain insights, make informed decisions, and predict future trends, driving efficiency and competitiveness.
Digital transformation enables businesses to better understand and serve their customers. By leveraging digital tools and platforms, companies can create personalized experiences and build stronger customer relationships.
Automating processes and utilizing data analytics streamlines operations, cuts errors, and informs decisions, boosting productivity and lowering costs.
Safeguarding Digital Assets
Empowering Employees
Maximizing Digital Transformation Benefits
Superior Digital Employee Experiences
GRAVITY's Digital Adoption Platform (DAP) is a cutting-edge solution designed to streamline the adoption of digital tools and processes. It provides contextual guidance and automation to help users navigate complex software systems, improving productivity and reducing training time.
GRAVITY's platform offers step-by-step walkthroughs and tooltips that guide employees through unfamiliar software interfaces, ensuring smooth navigation and task completion.
GRAVITY collects and analyzes user behavior data of their employees, providing organizations with valuable insights to optimize their digital processes and identify areas for improvement.
GRAVITY's in-app guidance, similar to digital Post-it notes, simplifies digital adoption by offering seamless, step-by-step assistance directly within applications. This accelerates deployment and adoption, speeding up the return on investment for IT projects.
Conquer complexity and transform any multifaceted process into a smooth journey with GRAVITY's Step-by-Step workflows. Experience the ease of well-defined procedures that guide you to success, one clear action at a time.
Clear Sequential Guidance
Interactive Task Management
Customizable Workflow Templates
Simplified Process
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Organizations often struggle to realize the full value of their technology investments. Maximizing these investments involves strategic planning, effective implementation, and ongoing optimization to ensure technology aligns with business goals and drives tangible results.
To maximize ROI, technology investments must be closely aligned with overall business objectives. This requires clear communication between IT and business leaders to ensure technology serves strategic goals.
Even the most advanced technology is worthless if employees don't use it effectively. Focusing on digital adoption through training, support, and change management is crucial for realizing the full potential of technology investments.
Technology is ever evolving, and so should its implementation. Regular assessment, updates, and exploration of new features or integrations can help organizations stay ahead and continuously improve their technology utilization.
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.
GRAVITY offers excellent documentation, rapid and professional support, and regular updates through release notes and YouTube videos, making it easy to stay informed about new features. Gravity Global also provides a valuable opportunity for collaboration with other content creators, and it has shown responsiveness to feedback on product improvements. This makes GRAVITY a supportive and engaging tool for creating targeted user training and resources.
With GRAVITY, users get optimum support "at their fingertips" at the right time and in the right place. Maintaining the application is very intuitive and can be done by the business owners themselves with little effort. We evaluated various solutions, but GRAVITY is best integrated into the application. The solution is not only important for new applications, but also for new employees and makes it much easier for them to get started. The same solution can be used for several applications and even allows cross-application support.
The CRM of Zurich Insurance Company without GRAVITY is like... a horse without a saddle. You can sit on it and ride it, but it's just not as comfortable.
GRAVITY’s digital adoption platform drives digital transformation by enabling employees to master new technologies with ease. By supporting efficient employee onboarding, GRAVITY ensures that new hires quickly adapt to new digital tools and workflows. Through its intuitive approach to digital adoption, the platform accelerates the transition to new software, fostering a workforce that is agile and tech-savvy. GRAVITY also facilitates change management, helping organizations introduce process changes with minimal disruption. By ensuring smooth transitions and maintaining data security and compliance, GRAVITY helps with data integrity, providing organizations with reliable and accurate records during the digital adoption process. Additionally, its built-in performance support delivers on-demand guidance, giving employees the resources they need to thrive in a rapidly evolving digital environment.
These FAQs have been collected mainly from commercial discussions. For more technical or security-related information, please visit our Security Q&A on our documentation page.
Digital transformation refers to the comprehensive integration of digital technology into all areas of a business, fundamentally changing how the company operates and delivers value to customers. It encompasses a cultural shift that requires organizations to continually challenge the status quo, experiment, and become comfortable with failure, as they adapt to the rapidly evolving digital economy.
GRAVITY 's Digital Adoption Platform is a software solution that helps organizations maximize the impact of their digital transformation initiatives. It provides in-app guidance, analytics, and automation tools to improve digital adoption of new technologies, streamline workflows, and gain insights into software usage across the enterprise.
GRAVITY accelerates user adoption by providing contextual, step-by-step guidance directly within applications, eliminating the need for extensive training. It offers interactive walkthroughs, tooltips, and on-screen assistance to help users navigate new software efficiently, reducing learning curves and increasing productivity.
Yes, GRAVITY is designed to integrate seamlessly with a wide range of existing software applications and systems. It supports browser-based applications, including popular platforms like Salesforce, Microsoft Dynamics CRM, SAP SuccessFactors, Cornerstone OnDemand, ServiceNow, and others. It breaks down application silos and enables employees to navigate their digital workspace efficiently, providing live support within the applications themselves. This integration allows for rapid adoption of new functionalities or processes without the need for separate training.
GRAVITY provides comprehensive analytics and insights into user behavior, application usage, and adoption rates across the organization's digital ecosystem. These metrics help leaders measure the success of their digital transformation efforts, identify areas for improvement, and make data-driven decisions to optimize software investments and user experiences.
GRAVITY’s performance support reduces training time and support costs by providing on-demand, in-app guidance that allows users to learn as they work. By answering most user questions directly within applications and offering easy-to-access support, GRAVITY can reduce support efforts by up to 40%, leading to significant cost savings and a more efficient support process.
GRAVITY is GDPR compliant and collects minimal personal data, using only email addresses as identifiers. GRAVITY has comprehensive security protocols and data protection measures in place, as outlined in our detailed security review guide. This covers aspects like data encryption, access controls, and compliance with privacy regulations.