Information We Collect
Our Website collects information that does not personally identify you when you visit our Website or that you provide us.
Non-Personal Information: Our definition of non-personal information is any information that does not personally identify you. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you access our Websites. This information can include, among other things, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Macintosh OS, etc.), the domain name of your Internet service provider (e.g., America Online, NetZero, etc.), the specific areas of the Website that you visit, and the duration of your visit.
How We Use & Share the Information Collected
We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others but remember that aggregate information is anonymous information that does not personally identify you.
Other Uses & Information
IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from our websites, our servers typically log their IP addresses. Our hoster collects IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our website. IP addresses are considered non-personal information and may also be shared as provided above. Our hoster reserves the right to use IP addresses and any personally identifiable information to identify a visitor when they feel it is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
Cookies: “Cookies” are small text files from a website that are stored on your hard drive. These text files make using our Website more convenient by, among other things, saving your passwords and preferences for you. Cookies themselves do not typically contain any personally identifiable information. We may analyze the information derived from these cookies and match this information with data provided by you or another party.
Email Communications: If you send us an email with questions or comments, or if you register to one of our newsletters, we shall use your personally identifiable information (email address, form of address, name, phone number, and title) to respond to your questions or comments, serve newsletter subscriptions, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. Personally identifiable information provided by you by means of website contact form, newsletter subscription form, email, phone, or any other means of active communication will be stored by us until you request deletion or modification of such information. All such interactions are tracked and stored by our CRM System (Insightly), our newsletter application (Swiss Newsletter), our service desk application (Jira) as well as our Microsoft Office 365.
Other: Notwithstanding anything herein to the contrary, we reserve the right to disclose any non-personal information about you if we are required to do so by law, with respect to copyright or other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
Our website may link to or contain links to other third party websites that we do not control or maintain, such as other services or products referenced on our Website. We are not responsible for the privacy practices employed by any third-party website. We encourage you to note when you leave our website and to read the privacy statements of all third party websites before submitting any personally identifiable information.
Data processing for a contractual relationship
Personal data of the relevant prospects, customers and partners can be processed in order to establish, execute and terminate a contract. This also includes advisory services for the partner under the contract if this is related to the contractual purpose. Prior to a contract – during the contract initiation phase – personal data can be processed to prepare bids or purchase orders or to fulfill other requests of the prospect that relate to contract conclusion. Prospects can be contacted during the contract preparation process using the information that they have provided. Any restrictions requested by the prospects must be complied with.
Data processing for advertising purposes
If the data subject contacts Gravity Global AG to request information (e.g., request to receive information material about a product), or signs up to one our newsletters, data processing to meet this request is permitted.
If the data subject refuses the use of his/her data for advertising purposes, it can no longer be used for these purposes and must be blocked from use for these purposes. Any other restrictions from specific countries regarding the use of data for advertising purposes must be observed.
Consent to data processing
Data can be processed following consent by the data subject. Before giving consent, the data subject must be informed. The declaration of consent must be obtained in writing or electronically for the purposes of documentation. In some circumstances, such as telephone conversations, consent can be given verbally. The granting of consent must be documented.
Data processing pursuant to legal authorization
The processing of personal data is also permitted if national legislation requests, requires or allows this. The type and extent of data processing must be necessary for the legally authorized data processing activity, and must comply with the relevant statutory provisions.
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits, features and services offered on or through our website.
Data Protection Officers
Mr. Christoph Müller
Gravity Global AG
8005 Zürich, Switzerland
EU Data Protection Representative
Mr. Mark Schlund
Gravity Global AG
Avenida de Irlanda 59a
11130 Chiclana de la Frontera