Revolutionize enterprise learning and significantly reduce onboarding and training cost.
Ever played a video game without reading the manuals though it felt natural doing it? That is what GRAVITY does with corporate learning.
Empower your team find the information they need when they need it, where they need it!
In today's fast-paced world, businesses need to adapt and learn quickly.
GRAVITY significantly reduces enterprise learning and support costs by streamlining application training. This all-in-one solution eliminates the need for traditional classroom training and provides easy-to-access, in-app user guidance.
GRAVITY boosts IT project success and ROI by accelerating user adoption, streamlining training, promoting faster software rollouts, and enabling quicker release cycles.
By effectively answering most user questions directly within the application, GRAVITY reduces support efforts by up to 40%. This efficiency not only results in significant cost savings, but also ensures a smoother support process.
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
By choosing GRAVITY, you'll experience
Welcome to GRAVITY, a leading digital adoption platform (DAP) designed to transform how businesses manage digital transformation and change management. Based in Switzerland with a global reach, we provide advanced solutions that streamline employee onboarding, improve employee productivity, and elevate the overall employee experience.
At Gravity Global AG, we recognize the complexity organizations face when adopting new digital tools and workflows. Our digital adoption platform bridges the gap between employees and the enterprise cloud software applications they rely on, such as Salesforce, BSI-CRM, Microsoft Dynamics CRM, and ServiceNow. By providing comprehensive support, we ensure a seamless transition and help foster a culture of continuous learning and development.
GRAVITY’s performance support is designed to make enterprise applications more accessible and user-friendly. Our intuitive in-app guidance - including interactive walkthroughs, tooltips, and on-demand help - empowers employees to quickly gain the skills they need to succeed. By integrating learning directly into the workflow, we reduce disruption and drive higher engagement across all platforms. Through AI-Assist, an innovative feature that integrates AI-driven content, GRAVITY offers dynamic, context-sensitive guidance to support employees in real time, ensuring high engagement and smooth transitions. Our platform is tailored to enhance every phase of the employee lifecycle, from employee onboarding to ongoing performance support. We equip organizations with solutions that ensure data integrity, maintaining the accuracy, completeness, and reliability of data across the enterprise as new tools and workflows are adopted.
Discover how GRAVITY’s digital adoption platform can accelerate your digital adoption, enhance employee onboarding, and optimize change management efforts. Together, we can unlock the full potential of your digital transformation and empower your workforce to excel in today’s fast-paced, technology-driven world.
These FAQs have been collected mainly from commercial discussions. For more technical or security-related information, please visit our Security Q&A on our documentation page.
Desktop applications are not supported. GRAVITY focuses on browser applications due to the push towards cloud services. Using GRAVITY with Citrix is possible.
Yes. The exception may be older browser technologies that take over the screen, such as Adobe Flash or Java applets. GRAVITY understands the DOM model (object tree) of an application/HTML page, ensuring accurate positioning and identification throughout.
With the SaaS solution and browser extension, operations can be up and running within hours, with a full launch in approximately 6-8 weeks. The focus is on producing quality content to maximize user interaction and satisfaction.
GRAVITY automatically detects changes in applications and sends an email to the author if something breaks. Maintenance is low compared to traditional methods such as documents or e-learning.
Yes, GRAVITY supports photos, videos, PDFs, links and text with different callout types. Advanced elements such as surveys or chatbots can be included using embedded code.
Most customers have found they can eliminate classical trainings, and instead, work on user adoption continuously. Rather than a one-time training, the application offers guidance throughout user interaction.