User Adoption
Implementing new features aimed at enhancing productivity and customer service is only half the challenge. Ensuring your employees utilize them efficiently is crucial. Users should easily be informed about optimized ways of working and getting them to work differently should be as easy as playing a computer game.
Indicators on the right show actual results from some of our customers.
Poor User Adoption
Companies often launch productivity-boosting features and enhancements, but employees frequently underutilize these offerings due to habit or lack of awareness. The key is getting them to discover, understand, and adopt these features swiftly to maximize operational efficiency.
Adopt Gaming Techniques
Users may resist adding new features or changes to their routine. That's where game onboarding principles come into play, allowing to alert users at the right time to break this resistance. These alerts function like game notifications, reminding users about new features or more effective ways of completing tasks in real-time.
Accelerate User Adoption
By incorporating GRAVITY into your enterprise applications, we facilitate the transition from unfamiliar to familiar. Prompting and guiding users on newly introduced features and enhancements which is designed to accelerate user adoption.
Benefits
Reach
100%
Prompt User Notification
Unlike traditional methods, GRAVITY offers 'live fire alerts,' ensuring employees are up to speed with new features during their day-to-day operations, promoting instant application and comprehension.
98%
Adoption Rate
Reduced Resistance to Changes
GRAVITY's methodology acts as a powerful force against habitual resistance to change, enabling enterprises to seamlessly incorporate new enhancements into day-to-day procedures.
Save
90%
No Need For Training
Our strategy allows for quick adoption of newly introduced features without the need for extensive training. GRAVITY platform ensures that users are promptly notified and guided when your business introduces new functionalities or procedures.
100%
Usage
Increased User Engagement
GRAVITY makes the adoption of new features as compelling as playing a computer game! Cultivate a culture of continuous improvement as employees engage more with new technologies and procedures.
Mark Virgadamo
ICT Communications Manager at BKW Energie AG
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.