Benefits of using GRAVITY
GRAVITY accelerates digital adoption and transformation by offering performance support that streamlines employee onboarding and enhances productivity. By providing real-time, in-app guidance, GRAVITY ensures a smooth transition to new business applications, reducing the learning curve and enabling employees to quickly adapt to new digital tools and processes. This leads to faster ROI, improved efficiency, and better overall performance. With GRAVITY, organizations can drive successful digital transformation while ensuring that employees have the support they need to excel.
Cost Savings and Efficiency
Save up to 90% on enterprise learning
With GRAVITY, organizations can significantly reduce the time and resources spent on training and documentation. By streamlining the learning process and providing in-app guidance, GRAVITY can lead to cost savings of up to 90% on enterprise learning, allowing organizations to allocate resources more efficiently.
Reduce Support Cost by 40%
With GRAVITY, employees have the information they need, when and where they need it. In most cases, this eliminates the need to search for guidance or to engage costly business or IT support resources.
Eliminate training materials and online learning modules
With GRAVITY, there is no need to create and maintain user guides or digital training content, further reducing documentation and maintenance costs.
Faster employee onboarding
GRAVITY's in-app guidance and performance support enables new employees to quickly become proficient in their work, reducing the time it takes to reach their productive phase.
Rapid Software, Feature or Process Implementation and Productivity
Higher Return-On-Investment (ROI) of projects
GRAVITY accelerates digital adoption of business applications and streamlines training, leading to a faster realization of ROI for IT projects.
Fast IT Project Rollout
GRAVITY accelerates the rollout of IT projects by streamlining employee onboarding and training. By providing in-app guidance and performance support, employees can quickly learn new features and functionalities, enabling organizations to achieve a faster return on investment (ROI) and ensuring the success of IT projects.
Successful software rollouts
Implementing new business software can be challenging for organizations, but GRAVITY helps ensure the success of software rollouts by providing employees with the necessary tools and resources to learn and adapt to new business applications. This performance support leads to higher digital adoption rates, increased productivity, and a more seamless transition to new software.
Quicker (agile) release cycles
GRAVITY enables project leaders and application owners to add content directly, without the need for IT or L&D specialists. This results in faster release cycles and quicker time-to-market for new features, which can lead to cost savings or higher earnings, depending on the business case.
Don’t take our word for it.
See what our clients say
With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY.
GRAVITY helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
GRAVITY is exceptionally user-friendly, allowing content authors to create complex scenarios without needing technical expertise in CSS or HTML. It enables seamless workflows across systems, offering end-users just the right amount of information and support without being intrusive. GRAVITY has streamlined our employee training and support, reducing the need for costly rollout sessions and providing guidance directly within the process for ongoing support.
We used GRAVITY for the rollout of Salesforce CRM with 400 tied agents. GRAVITY provides users with urgent answers at their fingertips, at the time they need them. It was instrumental in achieving 98% user adoption (daily use) within a year. I would highly recommend GRAVITY with every running tool and for sure with every new tool launch.
Improved Onboarding, Learning and Employee Experience
Make enterprise app learning easier
GRAVITY simplifies the learning process for enterprise applications by providing in-app guidance and support. By integrating directly with the business application, employees can access relevant information and step-by-step instructions in real-time, reducing the need for extensive training sessions and improving overall proficiency. This approach allows employees to quickly adapt to new business software and enhances their productivity.
Faster employee onboarding
GRAVITY's in-app guidance and performance support enable new employees to quickly become proficient in their work, reducing the time it takes to reach their productive phase.
Simple; works with every web app, no IT involvement needed, ease of use
GRAVITY is designed to be user-friendly and compatible with various business web applications. It does not require any IT involvement, making it easy for employees to access and use the platform. This ease of use helps to drive digital adoption and employee satisfaction, ultimately leading to improved performance and productivity.
Better instructions for employees
GRAVITY offers clear, concise, and context-specific instructions for employees, helping them to better understand and utilize software features. By providing real-time guidance within the application, employees can quickly become proficient in using new digital tools and processes, leading to increased productivity and job satisfaction.
Decreased Risk and Enhanced Satisfaction
Risk reduction
GRAVITY helps reduce the risks associated with errors in business-critical applications, particularly in situations with rapidly changing conditions or compliance requirements.
Content is always current
GRAVITY automatically alerts authors if content no longer matches the application, significantly reducing the effort required to maintain up-to-date documentation and ensuring that employees have access to the most current information.
Reach employees
GRAVITY enables organizations to reach employees more effectively by providing in-app guidance and performance support. This approach ensures that employees have access to relevant information and instructions when they need it, resulting in increased employee engagement and satisfaction.
Drive employee satisfaction
By offering in-app guidance and support, GRAVITY helps drive employee satisfaction by reducing the learning curve associated with new business software applications. With GRAVITY employees can access relevant information and instructions when needed, leading to a more positive experience and greater overall satisfaction with the software.
