Save 90% of your Enterprise Learning Costs
with GRAVITY
This is how we save you money
On the Job training
User are educated on applications and processes while they’re using them.
Knowledge is transferred to the user while they’re using the real application or are executing a live business process.
Live “fire training” instead of playing in a sandbox!
No more E-learning
Classical e-learning creates a gap between theory, examples and cases in the real world.
Gravity closes this gap.
This saves time and resources spent on expensive e-Learning software.
Rapid IT project rollouts
New software can be rolled out rapidly without separate training.
Users can be assigned tasks and goals directly in the new application.
Progress can be continuously monitored and learning goals adapted on the go.
Perfectly timed updates instead of emails
Updates to processes or applications can be fully integrated into the actual work with GRAVITY. Users learn about updates when they’re actually using the application and are no longer swamped with emails.
Reduce support cost tremendously
Interactive, step-by-step instructions are available at every step of your application and are fully integrated in to your workflow.
All callouts are accessible if needed, even after they’re closed.
No more guessing what happened during a support case, and support staff aren’t overworked!
User satisfaction
Using GRAVITY is a piece of cake and doesn’t need any deep IT know-how.
Business owners can define their own workflows for their teams without any additional tools.
You can lead users through a task, giving them confidence and teaching them new skills with improved processes.
How does GRAVITY work?
Four types of callouts give you different options in training your users. Callouts can be applied directly to applications or business processes, either on Sharepoint or Webapp technology. User activity is continuously monitored and progress can be tracked.
Single Callout
The single callout presents the user with information relevant to the application’s context. You choose the best content format, whether that’s plain text, images, or even video.
STEP-BY-STEP CALLOUT
Support employees, both existing and new, as they learn to navigate a new digital process. We help you build an effective learning sequence into GRAVITY’s step-by-step callouts, which guide users while they’re engaged in the live application
Information Callout
Ready to overhaul a system of bothersome, internal email updates? GRAVITY’s information callouts notify employees of new features in an application or process at the most relevant opportunity.
Announcement Callout
GRAVITY’s announcement callout allows businesses to communicate with their teams whether or not GRAVITY is activated by end-users.This feature is great for conveying urgent information, since employees must accept the callout before returning to their desktop.
Monitoring education progress
Businesses have access to a dashboard console for monitoring and managing all GRAVITY callouts. Based on this information, dashboard managers can optimize content to ensure teams meet their learning goals.
Multi language
As a Swiss company we naturally support multi languages. GRAVITY allows the callout editor to configure the callout content in any language.
Multi-language Callout are displayed in the browser language and can be changed by the user.
We used Gravity for the roll out of the Salesforce CRM with 400 tied agents.
Gravity provides the user with urgent answers at their fingertips right at the time they need it. Hence it was instrumental to achieve 98% user adoption within one year (daily usage).
I can highly recommend the use of Gravity with every running tool and for sure with every launch of a new tool.
Christof Tremp
Director Digital Transformation at Generali Distribution
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.
Mark Virgadamo
ICT Communications Manager at BKW Energie AG
Gravity Global helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
Barbara Werthmüller
Global Head Center of Expertise Services, financial industry, Zug
"With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY."
Adrian Meier
Digital Project Manager at Sanitas Troesch