THIS IS HOW WE SAVE YOU MONEY
On-the-Job Training
User are educated on applications and processes while they’re using them.
Knowledge is transferred to the user while they’re using the real application or are executing a live business process.
Live “fire training” instead of playing in a sandbox!
No more E-Learning
Classical e-learning creates a gap between theory, examples and cases in the real world.
Gravity closes this gap.
This saves time and resources spent on expensive e-Learning software.
Rapid IT project rollouts
New software can be rolled out rapidly without separate training.
Users can be assigned tasks and goals directly in the new application.
Progress can be continuously monitored and learning goals adapted on the go.
Perfectly timed updates instead of emails
Updates to processes or applications can be fully integrated into the actual work ow with GRAVITY. Users learn about updates when they’re actually using the application and are no longer swamped with emails.
Reduce support cost tremendously
Interactive, step-by-step instructions are available at every step of your application and are fully integrated in to your workflow.
All callouts are accessible if needed, even after they’re closed.
No more guessing what happened during a support case, and support staff aren’t overworked!
User satisfaction
Using GRAVITY is a piece of cake and doesn’t need any deep IT know-how.
Business owners can define their own work ows for their teams without any additional tools.
You can lead users through a task, giving them confidence and teaching them new skills with improved processes.
HOW DOES GRAVITY WORK?
Four types of callouts give you different options in training your users. Callouts can be applied directly to applications or business processes, either on Sharepoint or Webapp technology. User activity is continuously monitored and progress can be tracked.
SINGLE CALLOUT
The single callout is used to present the user information in the current context of an application: whether it’s simple text, videos or even detailed compliance information.
Everything that used to be part of an e-learning session is fully integrated into your application with GRAVITY in realtime.
STEP-BY-STEP CALLOUT
Interactive step-by-step instructions are displayed using the step-by-step callout.
Every step of a process can be modelled and allows the user to navigate the process while using the live application.
INFORMATION CALLOUT
New features in an application or process can be highlighted with the information callout.
Eliminating all those pesky Email updates, users are now notified of new features as the moment they actually need them.
ANNOUNCEMENT CALLOUT
The announcement callout empowers organisations to inform their users without activating GRAVITY first.
It must be accepted before an application can be used.
MONITORING EDUCATION PROGRESS
A separate dashboard monitors and provides a console to manage all callouts. This allows an organisation to fine-tune its process and application rollouts to make sure all users are educated and are given the right training to meet their learning goals.
THIS IS WHAT CUSTOMERS SAY
GRAVITY is one of those things that make you pause for thought. Like walking past a shopping window where something catches your attention with the corner of your eyes.
You turn around, watch, and with a hopeless attempt to count the hours you have spent with e-learning courses on your corporate processes, you realize the in-efficiency in your time spent.
Once you have seen how GRAVITY integrates the e-learning experience directly into the business processes and user experience you wonder where they have been all these years.
GRAVITY schliesst die Lücke zwischen Wissen und Anwendung. Ein Benutzer ist nicht mehr angehalten eine Anleitung zu studieren, nein, das Anwenderwissen kommt direkt in die Anwendung.
Somit werden Benutzer nicht überfordert oder demotiviert, es macht Spass, Wissen da vorzufinden wo man es benötigt. Eine Effizienzsteigerung par excellence.
Ohne zeitaufwendige Schulung, jede beliebige Webapplikation sofort bedienen können…Das kannte ich bisher nur von Apps auf meinem Mobile. Wow!
Gravity works exactly like it’s supposed to. With the help of Gravity we had no difficulties introducing the new process to our employees.
We are now planning to extend Gravity to the whole Intranet to finally get our users to fully adopt to collaboration and project sites as well.
Gravity is fantastic! Its simplicity to use and setting up, helped me to get Gravity into use within less than one day. We do not only receive less support tickets but also have very happy end customers of our rather complex management system.
We definitely are aiming to expand the use of Gravity within our department!