We used Gravity for the roll out of the Salesforce CRM with 400 tied agents.
Gravity provides the user with urgent answers at their fingertips right at the time they need it. Hence it was instrumental to achieve 98% user adoption within one year (daily usage).
I can highly recommend the use of Gravity with every running tool and for sure with every launch of a new tool.
Christof Tremp
Director Digital Transformation at Generali Distribution
We use GRAVITY to place information directly on the application where it is needed. That way, information does not get lost in the noise reaching us through different channels.
Mark Virgadamo
ICT Communications Manager at BKW Energie AG
Gravity Global helped improve the customer experience of our SAP SuccessFactors applications. It allows us to provide performance support to our 1500 employees exactly when and where they need it in the application and to increase data quality in the systems.
Barbara Werthmüller
Global Head Center of Expertise Services, financial industry, Zug
"With GRAVITY as an integral part of user onboarding and engagement management, we have been able to maximize the impact BSI CRM has. Release management, in particular, becomes much more effective when you use GRAVITY."
Adrian Meier
Digital Project Manager at Sanitas Troesch