In classical business enterprise learning environments users are disconnected from learning content and the productive working environment.
Users go to a classroom or an online training to learn about new processes but do not have at hand once they are doing the work along the process.
Therefore adapting to new processes which are no routine yet is hard, time and money consuming. Gravity is there to help the user on time, on the job. Like this end-users don’t waste time in re and re-learning of already learned content, but rather get guided through the process step by step.
Like this you can achieve high end-user satisfaction and adoption rates.